I didn't buy anything. Why I received an order confirmation email?
First, check if any order has been placed under your account. Click here to check orders.
If no order found, check if there is any suspicious links in the email. If yes, don't click or sign in to the link. If you believe it is a phishing email, please report it to us by sending an email , customersupport@genuineorders.com
What can I do if someone signed into my account?
If you suspect your account is used by someone without consent, please follow the steps beneath:
2, If your password has been changed without your concern: Kindly send us an email from your registered email address, customersupport@genuineorders.com
